IP Telephony

All-in-One IP Communications

Implement converged voice and data technology in small and medium size business operations and benefit from many of the advantages of sophisticated communications.
All-in-One IP Communication Solutions are designed to meet the communications challenges facing small and medium sized businesses. Depending on the configuration, customers with 2 to 360 extensions can be supported. Avaya All-in-One Communication Solutions utilize Avaya's latest advancements in converged voice and data technology, allowing small to mid-sized businesses to benefit from many of the advantages sophisticated communications deliver to their operations.

Business Benefits

• Enhanced mobility for users providing access their communications applications from any location.
• Lowers costs by consolidating communication assets.
• Improves efficiency by reducing overall system management costs

Branch Connect

Branch Connect solutions are complete branch office communication systems that provide low Total Cost of Ownership (TCO), excellent Return On Investment (ROI), and IP Telephony migration investment protection.

Branch Connect solutions feature intelligent voice communication capabilities that can meet the specific requirements for any type of enterprise. For example, Branch Connect solutions can be designed to provide simple yet intelligent and dependable voice communication systems or the solutions can be designed as powerful, high value business communication systems with the enhanced capabilities of  IP applications that integrate into key business processes.

Some Branch Connect Solutions Alternatives include:

1. Standalone branch systems with dependable voice communication capabilities:

• Choices include standalone systems that can migrate to centralized deployments.
• IP Telephony system- messaging options and services.

2. Centralized deployment of all branches that are connected to HQ communications:

• Provides lower Total Cost of Ownership, more capabilities than standalone systems.
• Distributed IP Telephony system, application- management, messaging, + services.

3. Centralized IP Telephony design with enhanced communications applications- choose:

• Contact Center, Audio, Video and Web Conferencing, Integrated Desktop Communications, SIP applications, Mobility, Unified Communications, and more.
• Provides lower Total Cost of Ownership, and higher Return on Investment.
• Distributed IP Telephony system, application- management, messaging, + services.

Every Branch Connect solution is designed utilizing the advanced framework of the Avaya Communication Architecture to provide highly available, secure, open interoperable communication solutions. The highly cost effective Branch Connect solutions for distributed enterprise branch office communications provide the intelligent advantages of Avaya applications, services and systems.

Business Benefits

• A series of stand-alone systems or centralized communication applications connected to empower employees working at branch locations.
• The right set of communications applications for users that provide the right voice capabilities from any branch location.
• Enables the end-customer experience to be properly supported regardless of where the contacted party is currently located.
• Enables the virtual organization, where resources can be leveraged throughout the enterprise.

Branch Office Systems

An enterprise communication system serving many locations that extends the headquarter's capabilities throughout the organization regardless of location.

Branch Office Solutions take advanced headquarters communications functionality and push it out to remote locations. This allows all employees to increase productivity by providing access to the same set of communication applications throughout the enterprise. By virtually eliminating the distance between locations, the Branch Office Solutions help customers provide high quality product/services and retain/expand their customer base and market.

Business Benefits

• Centralized communication applications are extended throughout the enterprise to empower employees working at branch locations.
• Enhanced mobility for users providing access their communications applications from any location.
• Enables the end-customer experience to be consistent regardless of where the contacted party is currently located. Enables the virtual organization where resources throughout the enterprise can be leveraged.

Hosted IP Telephony

Hosted IP Telephony is a joint solution offered by Service Providers and Avaya to customers with as few as 100 users. It offers the same rich functionality as the Avaya on-premise IP Telephony solutions, but requires no major capital expenditure or in house management.

Hosted IP Telephony is provided by a collaboration between Avaya and Service Providers around the world to provide businesses with as few as 100 users access to market-leading, feature-rich communication applications. The applications and functionality are provided by Avaya and delivered over a broadband connection to users on a per-seat, per-month basis, allowing customers to connect all their remote locations and mobile workers on the same feature-rich platform...but without the capital expenditure or the in-house management requirements.

Business Benefits

• Enhanced Employee Productivity: The Avaya solution significantly improves your employee's access to information and streamlines communication processes.
• Seamless Mobility: Avaya can extend your telephony services to home offices and mobile workers, providing remote users with all the features of an office phone.
• IP Telephony on Demand: With usage-based pricing, you can cost-effectively scale as needed to meet seasonal needs or growth requirements.
• Reduced Administration Costs: Avaya IP telephones can be moved within a LAN just by plugging them in, reducing the cost of administration.
• Market-Leading Security: Security is built into the solution infrastructure as well as in the application layer.

MultiVantage Applications Everywhere

An enterprise communication system serving many locations that extends the headquarters capabilities throughout the organization, provides seamless communications while reducing overall management costs.

Avaya MultiVantage™ Applications Everywhere is an enterprise-wide communication solution where the MultiVantage Communications Applications are centralized, but distributed throughout the enterprise using a survivable architecture. This allows all employees to access the same set of communication applications throughout the enterprise, simplifying the user experience and reducing the need for training and support. Also, system management and administration is reduced as fewer systems and applications need to be managed and maintained.

Business Benefits

• Improves efficiency by consolidating communication assets and reducing overall system management costs. •  Enhances mobility for users by providing access to communications applications from any location. •  Enables the virtual organization where resources throughout the enterprise can be leveraged. •  Simplifies and enhances user experience and reduces training/support requirements through uniform deployment of enterprise-wide features and dial plan.