DR Solutions
XO soft | Cervalis

Cervalis is a premier provider of IT infrastructure solutions including business continuity / rapid recovery, managed hosting, managed security, managed storage, networking & telecommunications and co-location. The company’s skilled professionals, world-class facilities and outstanding customer support provide our clients with a secure IT environment that ensures business resilience. Cervalis' solutions protect two of a company’s most critical assets: its information and its ability to provide seamless customer service. Cervalis pledge to deliver 99.999 percent availability, virtually guaranteeing our clients’ operational continuity. Cervalis’ state-of-the-art operations centers total more than 80,000 square feet of space. The company has achieved TruSecure Service Provider Certification and SAS 70 Certification—evidence that our operational processes and controls meet superior standards of security, reliability and availability. Cervalis’ clients include organizations of all sizes, from emerging companies to Fortune 500 corporations. They represent many different industries, including financial services, insurance, health care/pharmaceuticals, government, education, utilities, energy, media/entertainment, manufacturing, transportation, retail and not-for-profit.

High Performance, High Availability Solutions

Cervalis business and technology solutions enable organizations to protect their data resources, reduce operating costs and enhance business performance.
We offer a broad portfolio of services—from remote data replication, to complex mirrored operations, to full management of IT and Internet operations and outsourcing
of a corporate data center.

We continually research new technologies and develop new methodologies needed to build and manage complex IT and Internet environments in a timely, secure and cost-effective manner. As business needs and technology rapidly evolve, we are ready with scalable, high-available solutions.

Cervalis holds SAS70 Type II certification as well as TruSecure Service Provider certification. These ensure the highest level of protection and integrity for our clients’ IT environments. Whether you choose business continuity, managed hosting, network & telecommunications or any other Cervalis solution, you’ll benefit from:

• Solutions That Fit Your Business: Cervalis works first to understand and then address your business needs, so our solutions support your organization’s strategy, goals and budget.
• Best-of-Breed Technology: We build our solutions with the most advanced technology from industry leaders including Accenture, BEA, Cisco, Compaq, Computer Associates, EMC, Hitachi, IBM, Microsoft, NSi, Oracle, Sun, Red Hat, Microsystems and others.
• State-of-the-Art Facilities: Cervalis’ state-of-the-art, fault-tolerant data centers employ N+1 redundant configuration strategies in all server, power and network components. Multi-layered physical security includes round-the-clock guard service, surveillance units, cameras and biometric identifiers.
• Carrier Neutral Network: Our network environment has been built as a fault tolerant network, which provides divergent routes and multiple connections in networking cable, via multi-homed SONET rings. Our self-healing wide area network and fully redundant, high-speed local area network infrastructure (Fast Ethernet / Gigabit Ethernet) provide our customers with network solutions that are secure, highly reliable and have virtually limitless scalability. As a carrier-neutral provider, Cervalis is currently interconnected and peering with multiple national and international Tier 1 and Tier 2 carriers.
• Scalable Architecture: The systems we design can grow as your business grows. Our methodology provides the flexibility to accept change quickly and seamlessly.
• World-Class Service: Cervalis offers unparalleled customer support and a 99.999% availability guarantee, along with network monitoring and security processes in place 24 hours a day, 365 days a year.
• Cost Savings: Cervalis solutions minimize exposure to capital, human and technological risks associated with in-house solutions. As a result, many of our clients have lowered their IT budgets by 40% or more.
• Speed to Market: For optimum flexibility, convenience and speed, we offer customized solutions that will rush your products and services to the Web, often within days.
• SAS 70 and TruSecure Certifications: With TruSecure and SAS 70 Type II certification, Cervalis offers the assurance that your IT environment is protected by the most rigorous safeguards in the industry.

Managed Hosting

A successful IT infrastructure requires constant monitoring and evaluation, but this can be a costly distraction from your core business. Cervalis’ Managed Hosting solution frees you from the day-to-day management of your IT environment and provides the expertise you need to move your e-business to a higher level.

• Speed to market: Managed Hosting eliminates many of the activities that can slow your time to market, including equipment purchase, telecom provisioning, staffing and training.
• Increased market share and profitability: Organizations that establish their e-business initiatives quickly stand to improve market share and profitability more quickly.
• Cost-effectiveness: Managed Hosting can save as much as 60% compared with hosting in-house, according to research by the Hurwitz Group. It can also significantly reduce up-front expenditures.
• Disaster recovery/business continuity: Managed Hosting offers a safeguard against business discontinuities—both natural and man-made. In the post-911 world, this type of protection is considered a business imperative.
• Streamlined service provider management: Managed Hosting significantly reduces vendor management, allowing you to focus on your core business.
• Single point of contact for customer service: Our streamlined customer service coverage can simplify trouble ticketing and problem-resolution procedures.

Business Continuity and Rapid Recovery

Businesses of all sizes are increasingly dependent on an uninterrupted flow of information. At the same time, the threats are growing in type and magnitude. They are as old as hurricanes, as new as the latest computer virus and as horrific as the events of 9-11. Today, business continuity is no longer a luxury; it is a way of life. The SEC, the Sarbanes-Oxley Act, and a host of state and industry regulators are urging, and in some cases requiring, the development of business continuity plans.

Whatever the situation, customers expect supplies and services to continue or at least resume rapidly. So companies that provide operational continuity can have a major competitive advantage. Cervalis Business Continuity and Disaster Recovery solutions create the environment you need to continue mission-critical work in the event of a business interruption. These solutions provide a secure, diversified IT environment and address all operational requirements.